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bmi and Kale Consultants announce co-creation initiative

bmi, airline operating out of UK and Kale Consultants Limited yesterday aannounced a co-creation initiative to jointly develop a financial decision support system for airlines taking the two-year bmi-Kale association to the next strategic level. With increasing fuel costs eating up almost 40 per cent of operating costs for some carriers, this initiative may help airlines to reduce operating costs by improving efficiencies in other internal areas of business.

On the occasion of the second anniversary celebrations marking the two-year bmi-Kale partnership, Robert Palmer, Chief Financial Officer, bmi said, “This new co-creation initiative is the ideal way forward in our relationship with Kale. This initiative is very valuable to us as it will provide us with better information to improve business performance and reduce costs, which is essential in the current environment.”

Neela Bhattacherjee, Head – Airlines SBU, Kale Consultants Ltd., said “Our relationship with bmi is an ideal case study for the airline industry to formulate innovative and win-win value propositions to improve internal efficiencies. A major way to reduce costs and complexities for airlines today is partnering with service providers with domain expertise to optimise their entire value chain and end to end business processes to reduce costs. Platform based BPO services has been recognised as the next wave in the Indian outsourcing industry, which can also help airlines to improve their costs efficiencies by nearly 30 per cent.”

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